Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, payment information, and device specifications for compatibility assessment.
How We Use Your Information
We use the information we collect to provide and maintain our services, process transactions, send technical notices and support messages, and communicate with you about products, services, and promotional offers when you have consented to receive them.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our platform and conducting business, subject to appropriate confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained until you request deletion, subject to applicable legal requirements.
Your Rights and Choices
Subject to applicable law, you may have the right to access, update, or request deletion of your personal information. You may also opt out of certain communications from us. Contact us to exercise these rights or if you have questions about your data.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings or our cookie preference center.
Third-Party Services
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services and recommend you review their privacy policies before providing any personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. When such transfers occur, we implement appropriate safeguards designed to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Brazilian Data Protection
In accordance with Brazil's Lei Geral de Proteção de Dados (LGPD), we process personal data lawfully and transparently. Brazilian users have specific rights regarding their personal data, including access, correction, and deletion, subject to applicable legal requirements.
Marketing Communications
With your consent, we may send you promotional emails about new games, features, and special offers. You can unsubscribe from these communications at any time by following the unsubscribe link in our emails or contacting us directly.
Device Information
We may collect device information including operating system, hardware specifications, and performance data to assess game compatibility and help optimize your experience with our offline gaming platform.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice.
Contact Information
If you have questions about this privacy policy or our data practices, please contact us at contact@offgridarcade.com or call +553132879044. You can also reach us by mail at our Belo Horizonte address listed in our contact section.